ADMINISTRATION / AI SUPPORT

AI access.

Choose who can use the Tsumi assistant.

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Users with access—Based on the current policy

Paid accounts—Active paid memberships

Individual overrides—Manual grants and blocks

01 / ACCESS POLICY

Who gets AI support?

Choose a default. Individual user settings take priority, except when AI is disabled.

Default AI access policy ✦Paid users onlyActive paid memberships, with individual exceptions.Recommended ◎All active usersEvery active account that is signed in. ✓Selected usersOnly accounts you explicitly allow below. ⅡDisable AIPause access for everyone, including overrides.

02 / USER OVERRIDES

Fine-tune access

Allow or block individual users. Inactive accounts always remain blocked.

Search usersShow

User	Membership	AI access	Override

03 / SUPPORT KNOWLEDGE

Add support knowledge

Paste a support note or ticket transcript. The assistant extracts general product facts for you to review. Only the approved summary is saved for future support replies. Remove secrets before pasting; the text is sent to the AI provider for extraction.

Source text

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